SaaS Agreement
Effective Date: 25/09/2025
Last Updated: 25/09/2025
This Software-as-a-Service Agreement (“Agreement”) is entered into between Crawlers Technologies Pvt. Ltd. (“Company,” “we,” “our,” or “us”) and the customer (“Customer,” “you,” or “your”) who subscribes to or uses our cloud-based services (the “Service”).
1. Subscription & Access
1.1 License Grant
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes, subject to this Agreement.
1.2 Account Registration
You are responsible for maintaining accurate account information and securing login credentials.
2. Fees & Payment
2.1 Subscription Fees
Fees are billed as per the pricing plan selected (monthly, annually, or custom enterprise).
2.2 Non-Refundable Payments
All fees are non-refundable once a subscription period begins, except as required by law.
2.3 Late Payments
Overdue invoices may result in service suspension or interest charges.
3. Service Availability & Support
3.1 Uptime
We strive for high availability but do not guarantee uninterrupted access.
3.2 Maintenance
Scheduled maintenance or unforeseen outages may temporarily affect access.
3.3 Support
Email or ticket-based support is available at admin@crawlerstechnologies.com during business hours.
4. Customer Responsibilities
Ensure that all users comply with this Agreement.
Use the Service only in compliance with applicable laws.
Do not attempt to copy, modify, reverse-engineer, or resell the Service.
5. Data & Privacy
5.1 Data Ownership
Customer retains ownership of all data submitted.
5.2 Usage of Data
We process data only to provide the Service and as described in our [Privacy Policy].
5.3 Data Security
We use commercially reasonable measures to protect your data but cannot guarantee absolute security.
6. Intellectual Property
All software, code, designs, and trademarks remain the exclusive property of Crawlers Technologies Pvt. Ltd. This Agreement does not transfer any IP rights except the limited license to use the Service.
7. Term & Termination
7.1 Term
This Agreement remains in effect for the subscription term chosen.
7.2 Termination for Cause
Either party may terminate for a material breach not cured within 30 days of written notice.
7.3 Effect of Termination
Upon termination, access to the Service ceases, and outstanding fees remain payable.
8. Warranties & Disclaimers
The Service is provided “as is,” without warranties of any kind, including merchantability or fitness for a particular purpose.
9. Limitation of Liability
Our total liability for any claim arising from this Agreement will not exceed the total fees you paid to us in the preceding three (3) months.
We are not liable for indirect, consequential, or special damages.
10. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information and use it solely for purposes of this Agreement.
11. Governing Law & Dispute Resolution
This Agreement is governed by the laws of India, with exclusive jurisdiction of the courts in Hubli, Karnataka, India. Parties will attempt amicable resolution before initiating legal action.
12. Amendments
We may update this Agreement from time to time. Continued use of the Service constitutes acceptance of updated terms.
13. Contact Information
For questions about this Agreement, contact:
Crawlers Technologies Pvt. Ltd.
Email: admin@crawlerstechnologies.com
Phone: +91 8550-012838